Stakeholder Management

Every Relationship You Rely On, Mapped And Kept In One Place

Purpose-built for public sector teams engaging stakeholders across policies, programmes and issues. A rich, categorised view of who you know, what you have discussed and where the relationship stands.

The Problem

Is Your Stakeholder Knowledge Sitting In People’s Heads And Inboxes?

Most organisations have a stack of business cards, a handful of spreadsheets and at best a CRM that holds little more than names and numbers. Contact data is duplicated and out of date, and because people move roles often, the relationship history leaves with them and the conversation restarts from scratch. Nobody can see who holds influence or how a stakeholder feels, so engagement stays reactive and political risk surfaces too late for senior leaders to act.

What It Does

Know Who Matters And Where You Stand

Stakeholder Profiles

A 360 profile of every individual and organisation you engage, covering the relationship, the interactions and the context behind both.
Relationship Mapping

See how stakeholders connect to each other, to your organisation and to the policies, programmes and issues they care about.
Interaction Timeline

Scroll back through years of engagement and see visually where activity clustered, then open any period for the detail behind it.
Categories And Segments

Group stakeholders by category, interest or programme, so the right list is always one filter away.
Influence And Sentiment

Record where influence sits and how a stakeholder feels, so every engagement is informed by evidence.
Geographic Mapping

Plot stakeholders across a constituency, a trust boundary or the whole country, and see who you have where.

Why It's Different

Built For Public Sector, Not Adapted For It

Rich Context On Every Stakeholder

Names and numbers are the starting point. Interests, influence, history and the issues a stakeholder cares about are what make the record worth having.
Knowledge That Stays When People Move

People move roles constantly. The relationship history stays on the system, and you can see where a stakeholder worked before and who they know now.
A Timeline You Can Look Back Through

A stakeholder you worked with closely three years ago becomes relevant again. Go back through the timeline, see the periods of activity and pick the relationship up where it left off.
Risk Spotted Early Enough To Act

Structured intelligence on influence and sentiment means reputational issues reach senior leaders while there is still time to respond.
Better With Correspondence And Supplier Management

This module is designed to work standalone. Add correspondence management and every case sits against the person or organisation it came from, with the full history of what you have sent them. Add supplier relationship management and social value commitments are evidenced against the real organisations that made them.

Who It's Built For

Built For The People Who Own The Relationships

Communications And Engagement

Plan engagement from a full record of every relationship.
Policy And Programme Teams

Know who to consult on any policy, and pick up where you left off.
Commercial And Procurement

Run programmes knowing who has supported you and how they helped.
Executive And Board Offices

See the relationships behind a decision before it reaches the table.

Salesforce expertise

Salesforce Certifications & Expertise

In 2025, Digital Modus became the most certified public sector Salesforce partner in Western Europe. Our 46 experts hold 249 certifications between them, backed by Summit Partner status and UK based, security cleared professionals (SC, DV and NPPV3).