Meet Nick, CEO at Digital Modus, who scaled the business from micro-startup to SME while delivering a global FCDO system on time and budget; he thrives on discovering what makes people tick, unwinds with travel, dog walks, and drawing alongside his talented wife, and revisits Watership Down and Dept Q for inspiration.

Meet Martin, our Product Manager at Digital Modus, who turned full system-overhaul plans into reality in his previous role and now advances our product offerings — mapping stages, plotting next steps, and leveraging diverse skill sets to see products delight end users. Outside work, Martin plays guitar, cherishes time with his kids, reads Demon Copperhead, watches High Potential, and takes lunchtime walks to clear his mind, guided by a data-driven belief that decisions hinge on having all the facts.

Meet Emma, Chief Product Officer at Digital Modus Software Solutions, shaping products grounded in the real operational needs of procurement and commercial teams nationwide. She’s passionate about delivering tangible value that helps public sector organisations work more efficiently — “I only wish I’d had this in the NHS.” Off duty she knits (with crochet and felting next), unwinds with a long hot bubble bath, fizz, and a good fantasy or romance novel, and keeps calm with a “breathe and let it go” mantra — lucky pen in hand, tablet at the ready.

Meet Maisie, SRM Product Manager at Digital Modus, who turns real-world feedback into thoughtful features and thrives in a culture that truly walks its values, says yes to stretch opportunities, dreams of speaking languages fluently, unwinds on Birmingham’s canal-side strolls—and, before anything else, coffee.

Meet Blake, our Founder and the driving force behind delivering the global Emergency Travel Document Booking app for the FCDO. Blake attributes success to an exceptional team and believes that learning never stops. When he’s not innovating, you might find him in Krabi, Thailand, playing guitar, or exploring AI insights from “Co-Intelligence: Living and Working with AI.

Meet Kim, Delivery Director at Digital Modus, who ensures seamless project delivery and optimises client success; she lives by “clear mind, clear inbox,” escapes to a safari lodge in KwaZulu-Natal, delights in dabbling in any foreign language, switches off with a good streaming series, recently devoured The Final Department Q by Jussi Adler-Olsen, and believes a tidy inbox at the airport sets the tone for an unforgettable holiday.

Meet James, our Delivery Manager who proudly guided his team to a five-star review on his very first project at Digital Modus. He thrives on helping clients solve complex problems collaboratively and fondly recalls Thailand as the one place he nearly didn’t want to leave! Outside of work, James hopes to master coffee art, reminding us all to stay grounded in both good times and bad.

Meet Matthew, our Delivery Manager who just achieved his first Salesforce Certification (Salesforce Associate). He excels at stakeholder management and appreciates how Digital Modus fosters personal growth—vital for balancing work with parenthood. Outside the office, Matthew indulges his passion for music, tabletop gaming, and exploring India (particularly during the Holi festival). Ever organised, he’s driven by a commitment to making every moment count.

Meet Hab, Delivery Manager at Digital Modus, who thrives on collaborating with knowledgeable, fun colleagues in a flexible environment and leverages AI alongside Salesforce to drive real-world impact; he unwinds by playing an instrument, binge-watches House M.D., and values perspective and a proper lunch break.

Meet Ann, our Customer Support & Satisfaction Manager at Digital Modus — she champions quiet wins by showing up for the team, enhancing client experience and building structure from scratch. Off the clock, she alternates holidays between bustling cities and tranquil waters, enjoys photography, journaling and learning BSL, guided by “keep showing up—be kind, stay curious” and a daily check-in because “done well” beats “perfect.”

Meet James, IT Support Manager at Digital Modus, focused on streamlining processes so teams collaborate smoothly and deliver better service. He thrives on troubleshooting and “tech bridges” that spark shared learning across the business. Away from the desk he’s mastering bouldering—a new puzzle every climb—and unwinds with rollerblading, swapping wheels for ice skates in winter. His daily checklist mindset keeps progress visible and momentum high.

Meet Tash, our Salesforce Business Analyst championing web accessibility for a more inclusive digital world. Currently focused on public sector testing projects, Tash loves harnessing technology to streamline operations and solve real problems—while never losing sight of her Jamaican roots, family life, and personal well-being. She embraces flexibility and accountability in her work, starting each day with a tidy desk and a passion for making every moment count.

Meet Kate, our Salesforce Business Analyst at Digital Modus, who drives the NHSP initiative with an eye on its massive, positive impact for many. She thrives on collaborating with a diverse, talented team making amazing things happen and lives by “never stop pushing yourself to learn something new . Off the clock, Kate splits her travels between Cyprus, Nigeria, and Dubai, unwinds by sewing and coding, and relaxes with a good book or music.

Meet Karen, our Salesforce Consultant at Digital Modus, who transforms branding into dynamic event videos and leads the FCDO CABS project from development to enhancement — she thrives on teamwork and believes “a good team makes all the difference”. Outside work, Karen hikes the Pilgrims’ Way while her husband, practices carpentry through home DIY projects, and enjoys creative escapes from D&D to amateur dramatics — always guided by “done is better than perfect” and clear communication.

Meet Peter, our Salesforce Consultant at Digital Modus — he heads the DESNZ Grants Management programme on Salesforce, integrating systems for real-time oversight and thriving on user praise. Off the clock, he divides his time between Scotland’s Isles and Cape Town’s coast, masters the guitar and explores human history, fuelled by his diverse ancestry.

Meet Hanna, our Support Consultant at Digital Modus — recently certified in Public Sector Solutions and thriving in our fast-paced, problem-solving culture while building the new support portal. She lives by “we are constantly building something new,” learns by doing, and enjoys psychological shows like Evil, creative pursuits, and holidays where company means everything.

Meet Nikita, Salesforce Consultant at Digital Modus, excited to grow through hands-on project work and new opportunities. She’s keen to build a broad portfolio, broaden her knowledge through collaboration, and bring empathy and openness to the way she works with others. Outside work, Nikita looks back fondly on her travels across Australia and hopes one day to master a handstand.

Meet Keira, UCD Analyst at Digital Modus, motivated by the chance to make a real difference through work that improves services for people in the public sector. She’s proud to have set up a Marketing Cloud org from scratch, integrated it with Salesforce CRM and Data Cloud, and helped launch four live customer journeys. Guided by the belief that it’s always worth asking questions, Keira brings curiosity, care, and a thoughtful approach to every project. Outside work, she enjoys walks with her husband and Corgi, getting lost in a good book, and planning her next trip to Italy.

Meet Lucy, Salesforce Consultant at Digital Modus, delivering public-sector transformations that elevate vital services. She believes technology is only as powerful as the people it empowers and keeps the human behind the screen front and centre. Off duty she finds calm with beach yoga and cold sea dips, unwinds with New Amsterdam, and keeps priorities sharp with the Eisenhower Matrix—always letting go of the little things.

Meet Jack, User Centred Design Analyst at Digital Modus, excited by the chance to work in a genuinely user-centred environment and continue developing his research and design skills. He’s proud to have helped move a complex technical support migration into active delivery by bringing stakeholders together, clarifying requirements, and building momentum. Guided by the belief that better outcomes come from understanding the problem first, Jack brings a thoughtful and practical approach to his work.

Meet Jack, UCD Analyst at Digital Modus, excited by the opportunity to collaborate with a skilled and diverse team and learn from the different perspectives each person brings. He believes some of the best answers come from stepping away from a knotty problem and returning with fresh eyes, rather than forcing a solution too quickly. Outside work, Jack is currently inspired to learn how to knit for his new niece, and happily admits to watching Shōgun twice in quick succession with family.

Meet Dave, Architect at Digital Modus, excited by the opportunity to build new connections, work with new clients, and create solutions that make their lives easier. He believes in taking action rather than putting things off and aims to improve by one per cent every day. Outside work, Dave enjoys relaxing in the garden with his five cats, watching Star Trek, and dreaming of another off-grid escape to Mozambique.

Meet Ricardo, Salesforce Developer at Digital Modus, excited by the opportunity to broaden his knowledge beyond the energy and utilities sector and build new solutions using technologies such as Lightning Web Components. He’s proud to have integrated Databricks with Salesforce and helped resolve thousands of duplicated Stripe payments across the 2024/25 financial year. Outside work, Ricardo enjoys watching films, hopes to return to snooker or pool, and dreams of one day moving to Fuerteventura.

Meet Doug, CTO at Digital Modus and physicist by training whose Cambridge PhD in Experimental Physics fuels his leadership in cloud architecture, AI strategy, and human-centred digital services for the public sector; he’s spent over a decade transforming subatomic models and agent-based ecosystems into elegant, scalable solutions, and off-duty you’ll find him cycling around Cambridge, geeking out over quantum theory, or enjoying family time.

Meet Tony, our Data Practice Manager at Digital Modus, who was on the project team for the FCDO Consular Assistance Booking System — he’s driven by working at the cutting edge of technology to make a positive impact for our customers and citizens. Outside work, Tony delights in family days out, running, and cooking; he fondly remembers proposing to his wife on Herm Island, savours morning coffee made with his Aeropress, and immerses himself in Clive Cussler’s Spartan Gold to fuel his adventurous spirit.

Meet Chris, Salesforce Technical Architect at Digital Modus, driven by the belief that the best solutions come from understanding what is truly needed, not just what is asked for. She’s passionate about getting the architectural and governance foundations right from the start, helping teams move faster in the long run and deliver lasting value in the public sector. Outside work, Chris enjoys video games, true crime documentaries, and diving into new hobbies, while keeping their thinking grounded through white-boarding, reflection, and a focus on the few things that make the biggest difference.

Meet Sam, Solution Architect at Digital Modus, who specialises in crafting solutions for health and life sciences, embraces the freedom of remote work, unwinds exploring Las Vegas’s vibrant scene, and is passionate about adding new languages to his repertoire.

Meet Ashley, a Salesforce Solution Architect who enjoys turning complex requirements into practical, people-focused solutions. After earning his first Architect certification earlier this year, he’s motivated by learning new tools and applying them to improve how teams work. Ashley is especially excited by the rapid growth of AI and its potential to enhance everyday systems. Outside of work, he’s either baking croissants or heading out on his motorcycle, believing that doing what you enjoy keeps both life and work moving forward.

Meet Jay, Solution Architect at Digital Modus, passionate about designing solutions that make a real difference and delivering them with quality, ownership, and pride. From launching a live rail journey-planning agent with a two-person team to embracing authentic, unscripted public speaking, he brings creativity and confidence to every challenge. Outside work, Jay can usually be found at the Nürburgring with friends, tinkering with electronics projects, or diving back into science fiction and fantasy favourites.

Meet Mark, our Senior Salesforce Technical Consultant with a keen eye for detail—he once pinpointed a single rogue space in an API call that was breaking everything. Proficient in Lightning Web Components, Mark finds fulfilment in building solutions that truly work in the real world. Off-duty, you might catch him enjoying a run, a beer, a kebab, and quality time with his wife (not necessarily in that order). He’s also a fan of chess, visiting his sister in Corfu, and reading authors like Jo Nesbø.

Meet Ben, a key member of our team who’s been diligently preparing products for the Salesforce AppExchange—resolving security review issues and using cutting-edge platform features along the way. He’s also excited about a new large project, where he’ll help a client overcome big challenges left by past missteps. Outside of work, Ben dreams of achieving a putting-green-perfect lawn (a tough goal with two small children and a Labrador!) and enjoys binge-watching “The Traitors” with his wife.

Meet Arsalan, Lead Salesforce DevOps Engineer at Digital Modus, motivated by the opportunity to lead work around CI/CD, automation, and environment strategy. He’s proud to have designed and implemented a fully automated Salesforce CI/CD pipeline on a Kubernetes-based Jenkins setup, replacing manual deployment processes with a scalable and reliable DevOps framework. Guided by a focus on clear priorities and high-impact work, Arsalan brings a thoughtful approach to improving team productivity and release quality.

Meet Linas, our Senior Salesforce Consultant who loves bridging technical possibilities with business needs to improve users’ everyday experiences. Guided by the principle, “Do it like you are doing it for yourself,” he balances innovation with empathy. Outside of work, you’ll find him exploring Fuerteventura, enjoying long walks, and honing his piano skills—often starting his day with a reflective coffee stroll.

Meet Sam, Senior Salesforce Consultant at Digital Modus, who thrives on customer discovery and refinement sessions — turning their true needs into clear, effective solutions. He values DM’s remote-first culture and strong colleague connections, and off-duty you’ll find him perfecting his golf swing or binge-watching Survivor Australia to unwind.

Meet Alex, a Salesforce Consultant whose flow automation skills shone on the ABS and Warm Homes projects for DESNZ—his first at Digital Modus. He thrives in the team’s agile, iterative approach. At home, Alex keeps busy chasing his four-year-old, dreaming of learning drums, and considering crocheting a giant T-Rex. Recently diagnosed with ADHD, he’s embraced the insight, fuelling both personal and professional growth.

Meet Helen, our Technology Consultant at Digital Modus, who plays a pivotal role in delivering the BEIS alternative energy schemes and drives the DESNZ Warm Homes project — she thrives on being part of a company that makes a real difference from day one. Off the clock, Helen dreams of driving Route 66, is working towards her HGV licence, and loves relaxing with a gin and tonic in the hot tub while watching Yellowstone.

Meet David, Salesforce Consultant at Digital Modus, who delivered the Warm Homes Grant Management Platform to DESNZ; he champions that “it’s always the people,” tackles every task to the best of his ability, unwinds walking his dog in Sardinia, and binge-watches Andor.

Meet Dom, Salesforce Consultant at Digital Modus, who led the FCDO Consular Appointment Booking system launch and enhanced Travel Alerts; he thrives on solving public-sector challenges, unwinds gardening and cyclo-crossing with his son, and delves into Mick Herron’s Slow Horses—resetting focus with regular bike rides and gym sessions.

Meet Darren, Salesforce Consultant at Digital Modus, excited by the chance to solve meaningful problems alongside a strong technical team. He’s proud to have helped turn a mobile app from idea into something real and useful for customers, and brings a disciplined mindset shaped by the belief that consistency matters most when no one is watching. Outside work, Darren unwinds with philosophy, theology, and history, treasures time in nature, and dreams of mastering ornithology—while keeping each day grounded by reviewing priorities before anything else.

Meet Rashmi, Salesforce Developer at Digital Modus, excited by the opportunity to work across diverse public sector projects and keep learning every day. She believes the best solutions come from taking time to properly understand a problem before rushing to solve it, and brings a calm, thoughtful approach to the way she works. Outside work, Rashmi enjoys switching off with a walk or a good series, dreams of mastering baking, and is always happy with the promise of pasta and gelato in Rome.

Meet Rudi, Salesforce Developer at Digital Modus, excited by the chance to work with new Salesforce features and see how they’re applied across different industries. He believes the best solutions come from understanding the “why” before jumping into the “what”, helping uncover what people really need rather than what they first ask for. Outside work, Rudi loves cooking for friends, enjoys long walks to the local farm, and resets for the afternoon by stepping away from his desk at lunch.

Meet James, our Salesforce Developer and self-proclaimed computer nerd who loves nothing more than writing code to meet stakeholder needs. He thrives on designing custom UIs that vastly improve user experiences, and finds the ever-changing tech landscape both challenging and exhilarating. Off the clock, you’ll find James immersed in sci-fi or fantasy novels, strumming his guitar, or honing his PC gaming skills—while dreaming of one day mastering Spanish.

Meet Sonny, our Salesforce Developer at Digital Modus, who’s invigorated by the challenge of working with the public sector and learning from colleagues of diverse backgrounds. Based in Phuket, Thailand, Sonny unwinds by fishing, dives into “Surely You’re Joking, Mr. Feynman!” and keeps his desk clear throughout the day to maintain focus and clarity.

Meet Bethani, Salesforce Developer at Digital Modus, who’s settling into her new role by mastering public-sector concepts; she thrives on improving the efficiency of systems that serve the public, unwinds scaling rock faces and skiing down snowy slopes, is halfway through Sarah J. Maas’s Throne of Glass, and now swears by her shiny new personal calendar.

Meet Nathan, Salesforce Developer at Digital Modus, who’s up-skilling in MuleSoft to unlock new possibilities and thrives in a culture empowered to deliver real change for clients. He dreams of sampling Italy’s amazing cuisine, nurtures his garden to grow fresh produce year-round, and champions empathy and approachability in every interaction.

Meet Mitch, Salesforce Developer at Digital Modus, who excels in providing technical support for demos and potential MuleSoft projects, thrives on tech you can touch with instant feedback, unwinds in Skegness while practising Spanish, refreshes his mind by closing and reopening his IDE, devours Pierce Brown’s Light Bringer, leverages AI for routine tasks, and even “lets the chihuahuas out” as a cheeky excuse to raid the fridge.

Meet Minesh,

Meet Harry, Salesforce Developer at Digital Modus, crafting an Agentforce service agent aligned to DESNZ requirements to guide customers on decisions like applying for heat pump grants. He loves delivering complex solutions and seeing their real impact, measuring success by consistency and character. Away from code he dreams of Greece’s beaches and food, aims to master new languages, and unwinds with a long hot shower and a good film — currently reading The Ascetical Homilies of Saint Isaac the Syrian. His motto: slow down, think first, and better outcomes follow.

Meet Phil, Salesforce Developer at Digital Modus, energised by the variety of tech projects and the constant learning they demand. He loves building solutions that genuinely help clients, guided by the mantra to never be afraid to ask questions. Away from the keyboard, Phil recharges with smooth soul, alt-R&B and ambient pop, and draws creative inspiration from big-city life — especially Berlin — while an end-of-day review keeps him focused and balanced.

Meet Khateeba, Salesforce Developer at Digital Modus, excited by the chance to work across multiple client projects and gain broader exposure to Salesforce. She’s proud to have led automated testing in a previous role, building a suite of regression tests in Service Cloud and helping embed automated test scripts into sprint delivery. Guided by a mindset of saying yes to new opportunities, Khateeba brings curiosity, care, and a thoughtful approach to her work. Outside work, she enjoys a cuppa with custard creams, looks back fondly on her honeymoon in Egypt, and would love to get back on a motorbike one day.

Meet Magda, our HR Business Partner whose dedication over the last 18 months has shaped a workplace culture recognised with the prestigious Breakthrough Culture Award—earning us a spot among the UK’s most loved companies to work for. Passionate about people and innovation, Magda thrives on building an environment where everyone feels valued and empowered. Outside of work, you’ll find her perfecting sourdough bread recipes or planning her next holiday, maybe to Mexico, one of her favourite places to jet off to.

Meet Bradley, our Talent Acquisition Manager dedicated to expanding Digital Modus’s delivery practice with expert Salesforce professionals. He values the organisation’s exceptional culture — something he’s never encountered anywhere else—and enjoys winding down on golf trips to Spain or Portugal. When not on the course, Brad’s likely binge-watching shows like Yellowstone.

Meet Georgia, Business Transformation Lead at Digital Modus, excited by the company’s growth and the opportunity to play a meaningful part in its next chapter. She believes that finding the right organisational fit can make all the difference, and brings a thoughtful, people-focused approach to navigating change. Outside work, Georgia enjoys travelling to Vietnam, unwinding with a glass of wine, and escaping into a good book whenever she finds herself beside a pool or beach.

Meet Nick, CEO at Digital Modus, who scaled the business from micro-startup to SME while delivering a global FCDO system on time and budget; he thrives on discovering what makes people tick, unwinds with travel, dog walks, and drawing alongside his talented wife, and revisits Watership Down and Dept Q for inspiration.

Meet Andy, Chief Revenue Officer at Digital Modus, dedicated to ensuring the NHS has the right talent at the right time. He lives by “Don’t wait to feel ready — just start,” dreams of returning to Hawaii with his kids, tinkers at the piano, loves cooking, enjoys sci-fi like Ready Player One and binge-watches Yellowstone — and believes a concise “no” preserves focus and respect.

Meet Anna, Client Account Director at Digital Modus, with a career-long passion for technology and the impact it can create. Having started in the tech sector in 2002, she thrives on its pace of change and has even helped shape government Social Value policy through her work with the techUK Social Value Working Group. Anna loves learning about new products and services and is excited to explore everything Digital Modus can offer clients. Outside work, she unwinds through art, reading and field hockey, drawing inspiration from travel—especially time spent in Paris.

Meet Charlotte, Head of Marketing at Digital Modus – the driving force behind our evolving identity and communications. Charlotte really values the people she works with, “Even though we’re fully remote, we’ve built a culture full of trust, respect, and no egos. It’s inspiring to work alongside such a passionate, supportive group.” Away from work, she’s an explorer at heart. A lover of New Zealand, travel, and wild-water swimming (yes, even in winter— with no wetsuit!), she finds peace in nature and thrill in adventure. Her motto? “Feel the fear and do it anyway—life is for living.”  Charlotte brings energy, honesty, and a deep belief in enjoying what you do—and who you do it with.

Meet Kerry, our Operations Manager at Digital Modus, who led the ISO 27001 and ISO 9001 audits — strengthening our information security and quality management systems to uphold excellence. Outside work, Kerry unwinds by building her LEGO collection, tackling puzzles, and binge-watching Superstore after reading The Book of Forgiving — she values setting boundaries and taking intentional downtime to recharge and bring her best energy to the team.